Fire safety compliance, made simple.

Malaysia's designated buildings are now required to appoint certified fire safety staff. Custos ensures your team knows exactly what to do — while guiding your building through every regulatory requirement, from start to finish.

Register your interest → Takes 2 minutes · No obligation
  • HRD Corp Registered
  • Ex-BOMBA Instructors
  • JBPM-Approved Provider
  • Trusted since 2020
  • ePerolehan / MoF Registered
Professionals engaged in an Otti training session in Kuala Lumpur
1,800+ professionalstrained by Otti since 2020
Important Update

Enforcement is expected to begin January 2027, and initial intakes will be limited. Early registrants will receive priority scheduling.

Why This Matters

Does your building need certified fire safety staff?

Under the Fire Services Act, every designated building must appoint certified personnel who hold a valid Fire Certificate. If you're unsure whether this applies to your property, we'll walk you through the requirements in plain terms.

High-rise buildings across the Kuala Lumpur skyline
9,449 designated buildings nationwide

How We Help

As an HRD Corp-registered training provider, we take the guesswork out of compliance:

01

Determine eligibility

We confirm whether your building qualifies under the Fire Services Act designation list.

02

Identify candidates

We tell you exactly who to nominate, and help you through the registration process.

03

Accessible training

We provide HRD Corp-claimable training that your team can attend close to home.

Free eligibility check · No obligation. Enquire about training →

The Requirements at a Glance

1 + 3One certified Fire Safety Manager and three Fire Safety Officers are required for every designated building.
Jan 2027The date full enforcement of this requirement is expected to begin.
0Designated buildings across Malaysia that will need certified fire safety staff.

Who to Nominate

RoleRequirementIdeal candidates
Fire Safety Manager 1 per building Your building manager, facility manager, or operations lead — the person accountable for fire safety on site.
Fire Safety Officers 3 per building Your safety officers, assistant managers, or emergency response team members — the people who inspect and take action day to day.
The training

What your team walks away with

While the syllabus is set nationally, here's the Custos difference — and exactly what we take off your plate.

  • Readiness, not just a certificate. Your team learns to stay calm and execute the right protocols — rather than simply passing an exam.
  • Built on how people actually learn. Our courses are designed with Otti's brain-based teaching methods, so the training sticks long after the course ends.
  • Compliance handled for you. From deciding who to certify to registration, your HRD Corp claim, and the paperwork — you get one point of contact from end to end.
  • Delivered at UTM Kuala Lumpur. Training takes place in a professional, 4-star campus setting — central, comfortable, and easy to reach.
Participants actively taking part in an Otti training session

Note: The FSM and FSO programmes are currently being finalised with JBPM. Full course outlines, durations, dates, and fees will be published once JBPM confirms them. Details are subject to official confirmation.

Where you'll train

Serious training. Real comfort.

Your team will train at UTM Kuala Lumpur, a central and comfortable 4-star venue. They'll learn well, rest well, and return to work energised. In fact, many of our clients treat this week as a team-building experience.

  • 4-star accommodation and meals included
  • Attached to a mall, putting dining and daily essentials right at their doorstep
  • Located in Central KL with easy access and ample on-site parking
  • Evenings designed to unwind, with access to a pool, bowling, karaoke, and gaming
UTM Kuala Lumpur campus with the KL city skyline behind it
Minutes from the KL city centre
Bright, modern training hall with natural light
Bright training halls
On-site bowling alley
Bowling alley
On-site gaming zone with racing simulators
Gaming zone
On-site karaoke rooms
Karaoke rooms
Done for you

We carry the compliance burden.

Fire safety compliance can be a maze of paperwork, claims, and deadlines. You point us to your building, and we handle the rest.

  1. 1

    Register your interest

    Tell us about your building. We'll reply within two working days, using plain language and absolutely no pushy sales tactics.

  2. 2

    We handle the HRD Corp claim

    We sort out the registration, scheduling, and your HRD Corp claim paperwork — so your training costs less and stresses you less.

  3. 3

    Training & certification

    Your nominated team trains as Fire Safety Managers and Officers, fully prepared to hold your building's Fire Certificate.

  4. 4

    Renewal reminders

    Certificates renew every two years. We track the dates and remind you ahead of time, across every building you manage.

One point of contact, from first enquiry to renewal. Register your interest →

Why Custos

Most fire training just sells a certificate. We build people who stay ready — long after the alarm test is over.

Custos means guardian in Latin. That's the core of our philosophy: calm, prepared, and protective. We replace panic and fear with people who quietly and confidently know what to do.

Participants collaborating in a brain-based Otti learning session

Designed by learning specialists

Otti's brain-based approach ensures your people remember what to do when it actually counts.

An Otti instructor guiding participants during a training session

Real-world instructors

We combine ex-BOMBA firefighting experience with professional educators to deliver practical wisdom that's taught well.

Two professionals reviewing compliance paperwork together

Your compliance partner

You get one dedicated team for registration, HRD Corp claims, certification, and renewal reminders — for your entire portfolio.

Why you can trust us

Custos is powered by Otti.

The same team that trains Malaysia's leading organisations — with credentials you can cross-check.

Organisations that have trained with Otti

Organisations that have trained with Otti, including the Ministry of Health, MITI, UTM, TalentCorp, Mercedes-Benz, Standard Chartered, DHL, Huawei and Transcosmos
0+Professionals trained since 2020
0Hours of learning delivered
0/10Average participant rating
2020Delivering accredited training since
Otti Sdn. Bhd. HRD Corp Training Provider Registration Certificate See our HRD Corp registration certificate Training Provider Registration · Serial No. 201901042027 (1351357-T), registered under Akta Pembangunan Sumber Manusia Berhad 2001. Open the certificate (PDF) →
“Exceeded my expectation. A well-structured programme that balances theoretical knowledge and practical exercise.— Dr. Ahmad Aqram bin Rusli, Senior Assistant Director, Ministry of Health
Highly informative and research-based, delivered by trustworthy practitioners. Practical insights I can apply immediately.— Keith Lim, First Line Sales Manager, Novartis
An amazing workshop with knowledgeable, experienced speakers. Their sharing is very relatable and easy to follow.— Chow Wing Kah, General Manager, Zofar Mechanical & Electrical Engineering
FAQ

Questions building owners ask us.

Is registration open yet?
Not yet — and we'll be straight with you: our FSM/FSO programme is still being finalised with JBPM, and nothing is official until they confirm it. Register your interest and you'll be first to know the moment enrolment opens. No obligation.
Who exactly is Custos?
Custos is the fire safety academy by Otti — an established, HRD Corp-registered training provider (Reg. No. 201901042027 / 1351357-T) trusted by UTM, the Ministry of Health, Novartis, MITI and more. We're bringing that same corporate-training standard to fire safety.
Who needs to be certified?
Every designated building needs one Fire Safety Manager and three Fire Safety Officers, all certified. Not sure whether your building qualifies, or who to send? Ask us and we'll clear it up.
Is it HRD Corp claimable?
Yes. Otti is an HRD Corp registered training provider (Reg. No. 201901042027 / 1351357-T), and we handle the claim paperwork for you.
What's the deadline?
Full enforcement of the FSM/FSO requirement is expected to begin January 2027. Registering your interest now secures priority for the first available intakes.
We manage several buildings. Can you handle bulk?
Yes. One team plans scheduling, certification and renewals across your whole portfolio, with a single point of contact.
Register your interest

Be first in line when enrolment opens.

No obligation. Tell us a little about your building and we'll guide you from there — in plain language, at your pace.

  • We reply within two working days
  • Clear guidance, no pushy sales
  • You'll hear from us the moment JBPM confirms enrolment
  • Priority scheduling for the first, limited intakes
Register early and, when you enrol, receive a cash rebate or Otti AI-training credit — plus a free Custos Fire Safety Academy T-shirt.

We'll contact you when enrolment opens — usually within two working days.

Thank you. Your interest is registered — we'll be in touch when enrolment opens.

Register your interest Takes 2 minutes · No obligation
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